Technical & data
CRM
CRM
FRLe CRM désigne les pratiques et les outils de gestion des relations avec les clients et prospects. Un logiciel CRM centralise notamment les contacts, les occasions commerciales et l’historique des échanges.
ENCRM comprises practices and tools for managing customer and prospect relationships. CRM software centralizes contacts, sales opportunities and interaction history.
More terms — Technical & data
- BIBusiness intelligence turns data into information for decision-making. It combines data preparation, analysis and visualization but does not itself guarantee data quality.
- ÉlastomèreAn elastomer is a polymer material capable of deforming and recovering much of its shape after load removal within its operating limits. It may be used for flexible parts, coverings, seals or contact components. Hardness alone is insufficient for selection: temperature, chemicals, abrasion, compression and ageing should also be considered. Compatibility must be confirmed for the exact formulation and application.
- Emballage de protectionProtective packaging is designed to limit product damage during handling, storage or transport. It may combine a crate, blocking and cushioning adapted to the product. Design considers mass, fragility, handling access and the logistics route. Humidity, vibration, shock or export requirements must be defined and validated using appropriate methods; no package protects against every risk.
- EmbeddingVector representation of a text (often 1,024 to 3,072 dimensions) capturing its meaning. AI engines convert indexed content and the user's question into embeddings to measure semantic similarity.
- ERPAn ERP integrates business functions through shared data and processes. In a plant it can coordinate orders, purchasing, inventory, planning and accounting depending on the deployed modules.
- Fabrication à façonContract manufacturing entrusts production to a manufacturer according to specifications agreed with a client. In food manufacturing, the scope may cover recipe development, trials, production or packaging depending on the contract. Responsibilities for ingredients, allergens, testing, labeling, recipe ownership and traceability must be specified. Contract manufacturing alone does not guarantee certification or the compliance of a marketing claim.